Seven years: some of them have been here, doing this, for seven years.
I say I'm going insane, sitting here staring at the same three textured little waist-high walls that shut me out from the rest of the office. I'm in the back with a real wall to my right, over the carpeted hedge.
It's almost demeaning. No windows, just three rows of little worlds: phone, computer, catalogs. I need out of here. Everybody should need out of here.
Just on a twenty minute call:
"Ok, ma'am, I'm going to spell that first name back to you. V like Victor-I-E-T like Thomas-R Robert-A, correct?"
She says yes and gets frustrated that I can't find her in the system. Exasperated. I ask her who she's shipping to and look up her boyfriend's name. Mark. I find him and the order confirmation.
My, my, Vietra, what cute little shorts you're getting for the boyfriend. Funny that you first referred to him as your husband. (I don't ask. There's a reason she's shipping directly to the man.)
"Ok ma'am, I apologize for the delay. I've found your order here using Mark's name, and just once more, I'm going to spell your name to make sure we've got it correct on the order here: V Victor-I-E-T-R-A and the last name starts with B like boy?"
And then she snaps, "No! It's a D. It starts with a D. Like... like Dead." Well, that's certainly uplifting, Ms. D--. Golly. "I see. Well let's cancel your original order and open a new one because it looks like the original was put in for cheer shorts, not boxers, and I'm sure Mark would prefer the boxers."
"What's the difference?" she scoffs.
"The cheer shorts are for women and fit like softball shorts, and the boxers are for men. Like boxers, ma'am."
"Oh." Yup.
Here's my issue: I pull up her order, and her initials: D. B. not V.D. Learn how to spell your name, Dietra. Are you even listening?
V like Victor. D like David. Not the same thing. What are you hearing?
Delaware. Another state I've never been to, but right now, I'm glad; at least I'm not going to run into Vie--I mean-- Dietra when I stop for lunch on the way to work.
So I send her boyfriend some boxers and roll my eyes; why don't people hear anything?
I spent last weekend in a blackhole, a parallel of lives that were not my own. And I came out on the other side with few lessons learned:
We all need people.
We all need books.
More noise. More poetry. More revolution.
More plumbers and Netflix and hardwood living rooms and Saturdays and lawyers and busses. And housewives and sisters. More Annie, more Ian.
Yes, more busses and streets and birds and mornings and floors.
Less carpet. Less work. More real. More laughter. More youth.
We need more hummingbirds.
("Yes, Ms. Humphries, I know that the website should tell you that there will be additional charges, and I agree that it is unfair as is... No, I don't write the code for the web so there's really nothing I can do." When did I become such a sell out? I should move to the city; this office is killing me. And Ms. Humphries, please don't call me sleazy again. "Yes ma'am, I do know how to spell sleazy... Yes, I did go to college..." not that it's any of your business. "Yes ma'am, I do have a conscience, a big one. My mother gave it to me, and I don't ever take that for granted... Yes, she is a good woman. She gets it from her mother." Was your mother a good woman, Ms. Humpfries? Are you?)
We get stuck. Not ruts. More like dry troughs or run-off ditches. More like deserts.
This is the desert and I am searching for Moses--lead me out, old bearded patriarch.
Or Aaron, too, a man with a voice.
Someone just lead me out, anywhere but this cubicle. Anywhere but Delaware.
"I'm glad your daughter is in love, Adelaide. Summer must be a happy girl, and I'm sure Charles is a lucky man. We'll get this order in and you'll be receiving your confirmation shortly." Thanks for reminding me about all of us who aren't happy-in-love. Thanks for bringing up summer, that season of empty passion. "Oh, no, thank you ma'am, it was a pleasure, and good luck with the rest of your holiday shopping. Enjoy the season!"
Because it's cold, because it's anything but summer, and I'll find a way to be anywhere but here.
We all need books.
More noise.
More poetry.
More revolution.
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